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TO NEW USERS
1.GENERAL INTRODUCTION ABOUT AGOODIC
Our company is one of the biggest wholesalers in the Chinese digital Consumer
Electronics, we have many kinds of the electronic products and the most
competitive price for your choice. Welcome to our company!
Please visit our website: www.agoodic.com, and you can choose the products you
are interested in, it is easy & free from here.
2.HOW TO ORDER – THE STEPS
1. registration
2. landing
3. shopping
4. order
5. pay
6. end
3.AGOODIC MINIMUM ORDER QUANTITY
Agoodic has no minimum order quantity, so we can not only ship single sample but
also the large order.
l SHIPPING & DELIVERY
1.can you ship to brazil?
Yes, we can ship to Brazil.
Please note, it's your own responsibility to find out about the IMPORT TAX
situation in your own country.
Our customers in Brazil have informed us that companies importing anything are
suggested to state their "CNPJ" number, and individuals are suggested to state
their "CPF" number on invoices.
If you have not "CPNJ" number or neither "CPF" number, please choose EMS as your
shipping method.
2. How long do orders take to deliver? How long can I receive my products?
The goods taken to deliver needs 1-3 days after you paid. Shipping needs 4-7
days by express. Total needs 5-10days.
If you have big order and want to special discount, please contact us with
vip@agoodic.com
3.Is shipping cost included in the price?
No, shipping cost is not included in the item price. Please put the desired
number of items in your cart and follow the next page to select a courier option
and preview shipping price.
The shipping charge is calculated automatically depending on the total weight of
your order.
Finally, you pay for the cost includes: Product price & freight.
4.Do you send me a tracking number?
Yes, after we dispatch your goods, we will email you a tracking number for the
courier used as soon as possible. There is normally a 24-hour gap between
dispatching goods from our store in China and getting the tracking number from
the courier offices.
5.Express online tracking.
DHL is one of the courier options you can choose from China, We will email you a
tracking number for your delivery after we dispatch it.
You can use this number to find out where your shipment is, using the DHL
tracking site:
http://track.dhl-usa.com/trackbynbr.asp
FedEx is one of the courier options you can choose. We will email you a tracking
number for your delivery after we dispatch it.
You can use this number to find out where your shipment is, using the FedEx
tracking site:
http://www.fedex.com/Tracking
TNT is one of the courier options you can choose. We'll email you a tracking
number for your delivery after we dispatch it.
You can use this number to find out where your shipment is, using the TNT
tracking site: http://www.tnt.com/country/en_cn.html
USP is one of the courier options you can choose to ship from China. We'll email
you a tracking number for your delivery after we dispatch it.
You can use this number to find out where your shipment is, using the USP
tracking site:http://www.ups.com/content/hk/en/index.jsx
EMS is one of the courier options you can choose to ship your orders from China.
We'll email you a tracking number for your delivery after we dispatch it.
You can use this number to find out where your shipment is, using the EMS
tracking site: http://www.ems.com.cn/english-main.jsp
l PAYMENT
1. How can I pay goods at agoodic?
We can accept payment by Paypal, Western union , Money Gram, T/T or by credit
card.
You can use Paypal to pay your order with a credit card.
If you don't have a Paypal account you can sign up for an account free while
completing your order checkout.
Please submit payment in advance, in full. No taxes are added by agoodic.
Further Payment Notes:
* Please do not send cash.
* Please do not send cheques or money orders.
* Please do not email us details of bank accounts or credit cards
1. Can I Pay By Credit Card?
Yes, but you have to use Paypal.
If you can't use Paypal, you can't use a credit card.
We can't accept credit card payments directly without Paypal.
Paypal offers a secure method to send money from your credit card without
telling online shops your credit card numbers. And paypal’s website will gives
you instructions how to make the payment.
3. How does paypal work?
Using Paypal you have several choices:
- send money from existing credit card on your Paypal account (if any);
- send money from a credit card: the amount is drawn from your credit card and
sent directly to the recipients’ Paypal account;
- send money from a debit card/ bank account: the amount is sent directly to the
recipients’ Paypal account.
Please note that maybe Paypal will probably charge you certain commission when
"uploading" money, so please check on their site for real information about
their service.
Please be extra vigilant about possible fraud sites purporting to be the real
Paypal site in order to harvest your information.
4. Bank Transfer Fees.
Agoodic won't charge you any extra fee by bank transfer. However, banks usually
need you to pay some bank-to-bank transfer fee. For example, if you are paying
for a agoodic order of $500, and the bank will charge $50 for transfer, please
submit the total $550. If you only submit $500, then we will only receive $450
and we won't be able to send you the full order.
l PRICE
1. .Show me the wholesale price!
Of course, we can give you the better price for large order.
If you are interested in a quotation for a large quantity of items, please
contact us with the following details:
- The item code and description
- The exact desired order quantity
- What your desired time frame would be
-Special packing instructions, e.g. bulk packing without product boxes
With this information we will get back to you with a quote for the product
price. Shipping cost / logistics arrangement would need to be discussed in more
detail for large order.
If you are really interested in buying large order of a particular product,
please contact us with full details as noted above, but We suggest you
preferably begin by placing small quantity samples on our site so you can check
out the products first.
2. Do I have to pay VAT / Sales Tax?
Possible additional costs to you may include:
- bank transfer charge
- Paypal money 'upload' (i.e. deposit) charges,
- and any import duties that are leviable at customs.
Please note that if you are re-selling (or drop-shipping) goods from agoodic, it
is your responsibility to ensure you are abiding by the tax (and other)
regulations for selling goods in your home country and the destination country.
Please note that if you are drop-shipping to end customers, it is your
responsibility to let them know about any taxes they may have to pay when
receiving goods from the courier.
3. How much tax do I need to pay?
Please note that all import taxes/duties are the buyer's responsibility.
agoodic will accept no responsibility for customs costs incurred.
Obviously you will want this to be as low as possible, but agoodic can give you
advice or information about tax rates 60%.
All we can do is to declare the value of the shipped goods at a nominal value
(see below), which may still be fully taxable.
Items shipped from agoodic will be declared at the lowest nominal market price
as a standard assumption.
This lowest market price is based on the manufacturing origin and might not be
reflective of how much the item will cost you if bought in your local retail
market.
You must ensure you find out about regulations in your own country before
ordering from agoodic. In most countries, the actual origin of the goods (China)
is not important: only the declared value of the goods and declared contents is
relevant.
Let us know if you have any special packing or label instructions when placing
your order. Add comments to the box on the "Delivery Information" page of the
checkout process.
Agoodic does not add any sales taxes or hidden charges to orders.
l After-service Term
1. Warranty
All the products we sell come with a minimum one-year warranty but you will find
that some merchandise is guaranteed for a longer period by their Chinese
manufacturers.
2. Instructions For Returning Faulty Goods
Before returning goods, please contact us first to discuss the issues you are
having. In over 90% of cases we are able to sort out the problem by giving
technical support, without you having to send anything back.
If there are irremediable defects with the devices, you can return them for
repair or replacement under our twelve month warranty.
If you did not buy your product directly from agoodic, you need to contact the
vendor who sold it to you. It may still be possible for you to return a faulty
product directly to agoodic and get a replacement sent directly to you, but
first this needs to be discussed with the person who was responsible for the
original order with agoodic. Please note we do not provide any technical support
or software support whatever for products that were not bought from agoodic. |